Terms of Sales


These "General Conditions of Sale" apply to legal transactions relating to products sold to its customers by Stenger Pro. The company, represented by its director Christian STENGER, will here be called Stenger Pro. Any service performed by the company Stenger Pro therefore implies the buyer's full acceptance of these conditions.


The words or expressions below will have within the framework of the present the following meaning:
Internet shop: means the Kifix.eu website on which the products are presented and sold to customers.
Order: means the sales contract concluded between Stenger Pro and the customer visiting the boutique site.
Product sheet: designates the information concerning a product supplied by Stenger pro when the product is put on sale.
Products: refers to all the goods sold by Stenger pro.
Transaction: refers to all of the transactions and agreements included in the sales process.


The purpose of these General Conditions of Sale is to define the terms and conditions under which Stenger Pro offers and sells its products to its customers.
These general conditions of sale will prevail over any other conditions appearing in any other document, except prior, express and written derogation.


The customer acknowledges having read, at the time of ordering, these general conditions of sale and expressly accepts them without reservation.
These general conditions of sale govern the contractual relations between Stenger Pro and its client, both parties accepting them without reservation.


The majority of the products offered to its customers in the STENGER virtual store are immediately available.
However, not all of the products marketed by Stenger Pro are sold online.


Automatic recording systems are considered as proof of the nature, content and date of the order.
Stenger Pro will confirm to the customer the acceptance of his order by sending a confirmation message to the email address that the latter will have communicated. The sale will not be concluded until the sending of said order confirmation.
Stenger Pro reserves the right to refuse or cancel any order from a customer, in particular in the event of the insolvency of said customer or in the event of a default in payment of the order concerned or of a previous delivery or a dispute relating to the payment of a previous order.
The terms indicated by the customer, when entering the information inherent in his order engage him. Stenger Pro cannot be held responsible for errors made by the customer in the wording of the contact details of the recipient of the order (delivery address, billing address in particular) and delay in delivery or the impossibility of delivering the products ordered that these errors could cause.


After confirmation of the order, Stenger Pro undertakes to deliver to its customer, subject to compliance with art 4 by the buyer, the products ordered at the delivery address within a period consistent with that announced on the site during the order. Delivery will be made by La Poste or any other courier service. Delivery times are governed by articles L.216-1 to L.216-6 of the Consumer Code.
The buyer will verify the quality, quantities and references of the goods and their compliance with the order. No claim may be taken into account after a period of fifteen days from the day of delivery. In case of apparent defects, the customer has the right of return; an exchange will then be made as soon as possible, to the exclusion of any compensation, in any capacity whatsoever.
For reasons of availability of the products ordered, an order may be the subject of several successive deliveries to the customer. Are considered as force majeure discharging Stenger Pro from its obligation to deliver the elements by article 1148 of the Civil Code.


The price is expressed in EURO.
The price indicated on the product sheets does not include the costs inherent to transport, the price of the carrier will be specified during the validation of the customer basket. The total price indicated on the order confirmation is the final price expressed including tax.


The price invoiced to the customer is the price indicated on the order confirmation sent by Stenger Pro.
The price of the products is payable in cash when the order is placed by the customer, by check or transfer.
Stenger Pro expressly reserves the ownership of the goods delivered and designated below until full payment of their price, but the buyer will become responsible as soon as they are handed over, the transfer of possession resulting in that of the risks.


These general conditions of sale are subject to French law.
The Commercial Court of EPINAL is solely competent for all disputes relating to sales made by Stenger Pro and to the application or interpretation of these general conditions of sale.


Stenger Pro's liability is systematically limited to the value of the product in question determined on the date of sale and this without the possibility of appeal to the brand or the company producing the product.
The customer can contact customer service by phone 03 29 29 14 24 or by email at: [email protected]
Response: 48 hours.


The information of personal information collected for the purposes of distance selling is compulsory in the Stenger Pro sales process, this information being essential for the processing and delivery of orders, the preparation of invoices. The lack of information leads to the non-validation of the order.
In accordance with the law on data processing and freedoms, the processing of information relating to customers has been the subject of a declaration to the National Commission for Data Protection (CNIL - declaration N ° 2111254v0).
The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with Stenger Pro; In addition, Stenger Pro undertakes not to communicate, free of charge or with consideration, the contact details of its customers to a third party.